La estrategia que nadie te cuenta para el Black Friday en Retail | SIG España

Black Friday: The Strategy No One Tells You (And the One That Actually Drives In-Store Sales)

Thursday. Black Friday week.
It feels like everything is calm… but today is exactly when the decisions are made that determine tomorrow’s sales.

And because we’re true retail lovers, we’re not going to repeat the usual advice (“prepare your discounts,” “optimize your e-commerce,” “launch WOW campaigns”).
You already know that — and you’ve read it everywhere.

Here’s what no one usually talks about but absolutely moves the needle at the point of sale.
And in a practical format: something you can use today.

1. The 20-60-20 Rule of the Black Friday Shopper

During Black Friday, the average shopper goes through this mental sequence:

  • 20% of the decision happens before entering the store (online ads, product reminders, social media, need recall).
  • 60% happens in-store (visibility, clarity, order, availability).
  • The final 20% depends on execution during the experience (stock, accessibility, speed).

Key insight:
This means 60% of your success depends on how well you execute in-store, not on how low you go on price.

→ Practical value:
Today, Thursday, check:

  • Endcaps visible from the main aisle.
  • Clear signage (no “we’ll fix it later”).
  • Top products placed at hand level — not knee level.
  • Promos that can be understood in 3 seconds.

2. The 4 Hot Zones Where 70% of Tomorrow’s Sales Will Be Decided

We call it the “Black Friday Cross” because it’s literal: four zones where shopper decisions concentrate.

  • Entrance: does your brand appear immediately?
  • Main aisle: your moment to say “hey, I’m here.”
  • Category zone: where brands win by being seen and understood.
  • Checkout: yes, impulse still counts.

→ Practical value:
Do a quick express audit today:

  • Can shoppers see your promo from 10 feet away?
  • Is your shelf full and clean?
  • Any signage falling, crooked, or out of place?
  • Anything blocking easy access to the product?

3. Micro-Decisions: The Secret Weapon of Retail (And Where Most Brands Fail)

On Black Friday, shoppers think fast. Very fast.
And most brands fail in the micro-moments where decisions are made:

  • Do I understand this promo?
  • Can I quickly compare products?
  • Which product looks better presented?
  • Which display feels easier to interact with?

→ Practical value:
If you adjust only one thing today, make it this:
Make your shelf tell a simple, fast story.
Clear headline + organized products + obvious differences between options.
Three seconds. That’s your micro-moment.

4. Anti-Chaos: The 10-Minute Plan That Prevents 80% of Tomorrow’s Issues

Here’s a mini guide based on the method we use at SIG Spain (yes, your Thursday gift):

“Thursday Before the Chaos” Checklist

  • ✔ Confirm no pieces or materials are missing
  • ✔ Make sure pricing and promos are fully visible
  • ✔ Update the planogram if anything changed in-store (it happens every year)
  • ✔ Check accessibility: can the shopper reach the product easily?
  • ✔ Take photos and confirm everything is ready (if things go wrong tomorrow, clarity matters)

→ Immediate practical value:
Do this checklist in 10 minutes and you’ll avoid tomorrow’s corrections.
Tomorrow there won’t be time. Today there is.

5. The Real Truth About Black Friday (Your Brand Needs to Hear This)

Black Friday doesn’t reward the brand that cuts prices the most.
It rewards the brand that executes the best.

And that means:

  • Visibility
  • Order
  • Control
  • Fast replenishment
  • Properly placed materials
  • Clear, simple messaging
  • Alert and reactive teams

It doesn’t sound glamorous — but it’s what drives real sales.

6. Conclusion: If You Want to Win Tomorrow, Act Today (And Act In-Store)

Tomorrow’s battle is prepared right now: at that shelf, on that display, on that endcap.

If your execution is solid today, tomorrow your brand won’t just sell more:
it’ll be the one shoppers remember amidst the Black Friday chaos.

Frequently Asked Questions — Black Friday From the In-Store Reality

1. What’s the most common mistake brands make right before Black Friday?


Focusing only on price and ignoring execution.
Shoppers won’t see your discount if your space isn’t clean, visible, or complete.
The most common mistake: “We’ll fix it tomorrow.”
Spoiler: tomorrow is too late.

2. What can I fix in one day that will truly make a difference?

If time is tight, improve visibility and clarity:
– Position materials at hand level
– Clean and organize the shelf
– Check that prices are visible
– Fix any planogram deviations

3. Is it worth restocking the shelf multiple times throughout the day?

Yes.
On Black Friday, product rotation doubles (sometimes triples).
An empty shelf at midday is like turning off your ad during peak traffic.
Fast replenishment = sales you don’t lose.

4. Which KPI should I check today?

Three fast essentials:
OSA (On Shelf Availability) → Is there product?
Visibility → Can shoppers see the promo without getting too close?
Updated Planogram → Is the shelf set according to strategy?
With these three alone, you avoid 80% of issues.

5. What if the store is even more chaotic than usual tomorrow?

Assume it will be.
That’s why today (Thursday) is critical:
– Have materials ready
– Do a full visual check
– Plan quick micro-routes for priority stores
– Prep clear instructions for teams
The store may be chaos — but your execution shouldn’t be.

6. What really differentiates a brand that “wins” on Black Friday?

Not price.
Not the size of the display.
Consistency.
The brand that looks great in every store, at every hour, is the one that wins the impulse sale, the comparison sale, and the repeat sale.

7. Does Black Friday impact all categories equally?

No. Some categories explode (tech, gaming, fragrance), while others grow moderately.
But all depend on the same formula: execution + availability.
Even in more stable categories, strong presence today sets you up for Christmas.

8. What should I do on the Monday after Black Friday?

The post-chaos audit:
– What worked
– What broke
– What sold fastest
– Which signage was clear and which wasn’t
– Which stores performed best

What you learn on Monday is gold for your holiday campaign. Contact us!

Do you want to improve your customers’ shopping experience?

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