SIG España

Data protection

Data protection policy

1. INFORMATION IN COMPLIANCE WITH THE PROVISIONS OF LAW 34/2002, OF JULY 11, ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE.

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), it is expressly, accurately, and unequivocally informed, both to the recipients of the service, the competent authorities, and interested parties, of the following aspects related to the provider of information society services:

  • NAME / COMPANY NAME CIF / NIF: Service Innovation Group España SL
  • CIF / NIF: B58469347
  • ACTIVITY / CORPORATE PURPOSE: Outsourcing and field marketing.
  • REGISTERED / PROFESSIONAL ADDRESS: Calle Miguel Yuste 23. Pl. 3. 28037 Madrid / Calle Roc Boronat 66, Pl 3. 08005 Barcelona
  • PHONE: 932550500
  • WEBSITE: spain@sigeurope.com | sigespana.es
  • DATA OF REGISTRATION IN THE COMMERCIAL REGISTER / PUBLIC REGISTER: COMMERCIAL REGISTER OF MADRID Volume 36759, Folio 57, S 8, H M 658623, I/A 2 (29.11.17)

2. INFORMATION IN COMPLIANCE WITH THE PROVISIONS OF THE ORGANIC LAW ON PERSONAL DATA PROTECTION.

2.1. INFORMATION PRINCIPLE In compliance with the provisions of Article 5 of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter, LOPD), it is expressly, accurately, and unequivocally informed that the data provided by you through the forms available on our website or any other channel for their collection, as well as those generated during your relationship with our entity, will be processed in the files under the responsibility of SERVICE INNOVATION GROUP ESPAÑA SL, duly notified to the General Register of the Spanish Data Protection Agency, for the purpose of maintaining and fulfilling the relationship of the recipient of the service with our entity and providing services derived from it. Likewise, in compliance with the provisions of the aforementioned LOPD and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), it is informed that your data may be used for the purpose of sending commercial and courtesy communications related to our entity through telephone, regular postal mail, fax, email, or equivalent electronic media. Likewise, it is informed that your data will not be transferred to third parties, with its use being limited to the relationship of the recipient of the service with our entity or in cases authorized by a law, in particular, when one of the following circumstances occurs: a) The processing or transfer is intended to satisfy a legitimate interest of the data controller or the transferee protected by that law; b) The processing or transfer of data is necessary for the data controller to fulfill an obligation imposed by that law.

2.2. CONSENT PRINCIPLE Consent for the processing of your data for the purposes described in the previous section will be expressly and unequivocally granted by marking the corresponding box on our website.

2.3. MANDATORY NATURE OF REQUESTED DATA The completion of the fields in the forms available on our website is not mandatory (otherwise, if they are mandatory, they will be marked with an asterisk). Refusal to provide mandatory personal data would make it impossible to maintain and fulfill the relationship of the recipient of the service with our entity, as they are necessary for the provision of services derived from it.

2.4. DATA QUALITY PRINCIPLE The recipient of the service and the data subject will be solely responsible for the truth and accuracy of the provided data, with SERVICE INNOVATION GROUP ESPAÑA SL acting in good faith as a mere service provider. In the event that the recipient of the service provides false data or data from third parties without their consent, they will be personally liable to SERVICE INNOVATION GROUP ESPAÑA SL, the affected parties or interested parties, the Spanish Data Protection Agency, and, if applicable, regional data protection authorities, for the responsibilities arising from such circumstances. SERVICE INNOVATION GROUP ESPAÑA SL does not collect data from individuals under the age of fourteen through its website unless expressly authorized in writing by their parents or legal guardians. In the event that a person under the age of fourteen provides their data through the forms available on our website or any other channel for their collection, their data will be immediately destroyed upon becoming aware of such a circumstance. In order to comply with the provisions of Article 4.3 of the LOPD, the recipient of the service agrees to inform SERVICE INNOVATION GROUP ESPAÑA SL of any changes to their data, so that they are accurate at all times.

2.5. DATA SECURITY PRINCIPLE SERVICE INNOVATION GROUP ESPAÑA S.L. is committed to fulfilling its obligation of confidentiality with respect to personal data and its duty to keep it secure. It will take all necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, treatment, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed, whether from human action or the physical or natural environment, as provided in Article 32 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

2.6. INTERNATIONAL TRANSFERS SERVICE INNOVATION GROUP ESPAÑA S.L. does not transfer personal data to third countries or international organizations, limiting its processing to the national territory.

2.7. EXERCISE OF RIGHTS In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, THE INTERESTED PARTY may exercise the following rights regarding their personal data with the data controller:

  • Access: Access your data to know the personal data held by the organization.
  • Rectification or Deletion: Rectify inaccurate personal data or request their deletion when the data are no longer necessary, due to contract resolution or not hiring any services, following the informative procedures.
  • Restriction of Processing: Limit the processing of your data; only the necessary data established by tax legislation regarding liability prescription will be kept, as provided in the General Data Protection Regulation.
  • Data Portability: Collect the personal data available to the organization to transmit them to another data controller.
  • Objection to Processing: Object to the processing of your data, except when, due to contractual reasons or the prescription of liabilities, processing is essential.

The deadlines for the exercise of these rights will be 1 month from the receipt of the request, with the possibility of extending it for another 2 months, taking into account the complexity and volume of pending requests, in which case the data controller will inform the interested party of these circumstances. The interested party may withdraw the consent granted at any time, without affecting the processing carried out before its withdrawal.

In the event that the interested party is not satisfied with the exercise of their rights, they may file a complaint regarding the processing of their personal data with the Spanish Data Protection Agency at Calle Jorge Juan No. 6, 28001 Madrid.

2.8. RESPONSIBLE FOR THE FILE OR PROCESSING The responsible entity for the file or processing is SERVICE INNOVATION GROUP ESPAÑA SL, with a notification address at CALLE ROC BORONAT 66, PL. 3, 08005 – BARCELONA (Barcelona), phone: 932550500.